[comp] Privacy Policy

Introduction

This Privacy Policy explains how [comp] collects, uses, shares, and protects your personal information. We are committed to complying with the Data Protection Act (DPA), Privacy and Electronic Communications Regulations (PECR), and the UK General Data Protection Regulation (GDPR).

Who We Are

[comp] is a UK-based [business_type] dedicated to safeguarding your personal data.

How We Use Your Data

By engaging with [comp], you consent to receiving communications and marketing relevant to you. You may opt out at any time. We also process data on behalf of clients under their instruction as a data processor, ensuring GDPR compliance.

Data We Collect

  • Information you provide via forms, surveys, or correspondence
  • Details from website visits, including IP addresses
  • Cookies and usage statistics
  • Public data and data from suppliers (e.g., credit agencies)

We only collect data necessary for our services and do not sell your data. Occasionally, third-party data may include your information when acting for a client.

Sharing Your Data

We may share your data with third parties, including:

  • Google Analytics
  • Advertising platforms (e.g., Google, Facebook, Bing)
  • Contracted service providers and partners
  • Financial services such as Direct Debit schemes
  • Legal authorities or buyers in the case of acquisition

These entities are bound to process your data securely and for the agreed purpose only.

International Transfers

Your data may be processed outside the UK/EEA with safeguards in place, such as standard contractual clauses, to ensure its protection.

Cookies

We use cookies to personalise your experience and analyse website usage. You may accept or reject non-essential cookies via our consent banner.

Types of Cookies

  1. Necessary: Essential for website operation
  2. Preferences: Remember your settings
  3. Statistics: Help us understand user interactions
  4. Marketing: Track behaviour for personalised ads

Google Ads

[comp] uses Google Ads integration for marketing analysis and performance tracking. Data such as ad metrics, campaign settings, and account tokens may be accessed. Details:
Google Ads Policies.

Google Analytics

We use Google Analytics to understand visitor behaviour. This includes demographic data, browsing habits, and other analytics. Google’s privacy policy can be found
here.

You can opt out of Google Analytics tracking:
Opt Out

Facebook Pixel

We may use Facebook Pixel and Conversions API for ad tracking and remarketing. This helps us target relevant ads based on your interactions. More details:
Facebook Data Policy.

Legal Basis for Data Use

We process data to fulfil contracts, meet legal obligations, and pursue our legitimate interests in marketing and service improvement.

Your Consent

By interacting with [comp], you agree to this privacy policy. You can withdraw consent by contacting us at [email], [tel], or by writing to [business_address].

Disclosure

Your data may be disclosed to third parties acting on our behalf or as required by law. All third-party access is governed by GDPR-compliant agreements.

Retention Policy

Data is retained during the term of any contract and for up to seven years thereafter to comply with legal obligations. Data no longer required is securely deleted.

Data Storage

Your personal data is stored on secure servers in the UK. [comp] does not store data outside the EEA.

International Data Transfers

When necessary, personal data may be transferred outside the EEA. We ensure these transfers are legally compliant and secure.

Your Rights

You have the right to:

  • Access your personal data
  • Request corrections
  • Request data deletion
  • Restrict or object to processing
  • Data portability
  • Object to automated decision-making or profiling

You Can Also Request:

  • Who controls and processes your data ([comp])
  • Contact details of our data protection officer (if applicable)
  • Legal basis for processing
  • Details on data recipients and retention periods
  • Your rights to object or withdraw consent
  • How to lodge a complaint with the ICO
  • The source of your data (if not collected directly from you)

To exercise your rights, please provide a valid ID. Acceptable forms include a driver’s licence, passport, birth certificate, and a utility bill (under 3 months old).

Complaints

If you have concerns about your data, contact [comp]’s Operations Director at [email] or [tel]. If unresolved within 30 days, you can escalate your complaint to the Information Commissioner's Office (ICO).